Field Service Engineer
- 350 Euro €
- Published date: 28 November 2019
-
- Södertälje, Stockholms, Sweden
Role: Field Services Engineer
Location: Helsingborg, Sweden.
Job Type: Contract
Responsibilities:
- Perform initial troubleshooting and diagnosis for application-related Incidents
- Oversee application-related Incident Management, Service Request Management, and Problem Management execution.
- Hardware troubleshooting like open platform connectivity and interface with field equipment
- Provide Functional understanding of the process, tools and integration of plant equipment’s to J&J Business units
- Experience working on validation environment and IQ, OQ, PQ processes
- Participate in site-level Disaster Recovery, Business Continuity Planning, configuration management database related to Technology services
- Collaboration with other support group and third-party vendors
- Collaborate with local business in change management & support processes aligning downtime with the manufacturing schedule.
- Site delivery responsibilities expanded to Manufacturing Execution System (MES) infrastructure and integration of Manufacturing Execution System (MES) infrastructure with plant devices
- Coordinates and acts as Single Point of Contact (SPOC) for complex service requests (e.g., MES, Lab and warehouse systems, End-user devices, networking services, Collaboration)
- Serves as a source of functional understanding of processes, tools, and integration of MLL plant equipment with IT platforms and applications, as well as Manufacturing business knowledge
- Interacts with multiple J&J stakeholders – Execution systems, plant engineers and technicians and MLL IT
- Conducts facilities management on behalf of IT (e.g., local computer rooms, coordinate downtime activities)
- Participate in site-level DR, BCP, CMDB
- Knowledge on ITIL processes is a must
If anyone is interested please let me know your interest
syam.yejarla@aguilaitconsulting.co.uk
+44 2030048909






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